Delivery Choices and FAQ’s
First class delivery option, UK Mainland only. This is sent next working day by Royal Mail. This is charged at the standard delivery rate above, plus an additional £1 per box.
Multiple Boxes will be sent individually at the same time to keep postage costs at a minimum.
All standard orders (excluding subscriptions) will be dispatched within 48hours. 1st class postage orders are dispatched within 24hours, excluding Sundays.
We also accept cheque payments. Please complete your order online and print your order when prompted. You can then forward your cheque payable to The Rainy Day Box Co Ltd, to us at 91 Chevening Road, Chipstead, Kent, TN13 2SA
Please note that failed cheques will incur a £15 charge by our bankers. Therefore, when cheque payments fail, this charge will be added to your total bill and we reserve the right to add a reasonable handling charge to this cost. If you have any questions about payment or ordering do contact us.
Where goods are returned, please ensure you obtain a certificate of posting from the Post Office, which is provided free of charge. Refunds are normally processed within 7-10 days of receipt of goods. The statements above apply in addition to any other statutory rights. Letterbox Club subscriptions are non-returnable unless they are faulty. This does not affect your statutory rights.
If your parcel does not arrive please allow 15 days before contacting us but please notify us within 21 days. We will be unable to meet any claims for non-receipt of goods after this time has elapsed.
The Rainy Day Box Co is a registered trademark.
All associated artwork is copyright of The Rainy Day Box Co Ltd.
It is PROHIBITED for any images to be downloaded from this site and reused in any other medium, without our express written agreement having been secured first from The Rainy Day Box Co Ltd.